Not many people look forward to buying a mattress and for good reason! A lot of people shop for items by researching online, looking up reviews or speaking to family and friends. Therein lies the problem with mattress shopping: it is a subjective item. What feels firm to you, may feel medium to someone else. What feels too soft for you, may feel just right for someone else. A mattress may have thousands of five star reviews online, but may not be the right mattress for you and your body. Every body is unique and mattress shopping needs to embrace this fact.
Relying solely on reviews for a mattress purchase can be risky because:
- Individual Preferences Vary: Mattress comfort is very subjective. What works well for one person (in terms of firmness, support, or temperature regulation) might not work for you. Reviews don’t capture personal nuances like sleep position, weight, or firmness preference.
- Body Type and Health Needs: Your body type, any back pain, or other health conditions will impact the mattress that’s best for you. Reviews might overlook these factors, so it’s better to understand how a mattress will support your body and meet your specific needs.
- Sampling Bias: People who write reviews are often those with strong opinions (positive or negative), which can skew the impression you get of the mattress. Those with average experiences may not leave reviews at all.
- Break-In Period: All mattresses require a break-in period. Reviews written in the first few days may not reflect the long-term comfort or durability of the mattress. This is a very important point! Oftentimes you see high reviews for very inexpensive foam mattresses. While these inexpensive mattresses feel great at first, they will sag, have body impressions and break down much faster than a quality built mattress.
- Quality Assurance: Reviewers might not know how well the mattress will hold up over time. They often can’t assess how it performs after months or years of use.
- Marketing and Fake Reviews: Some reviews are incentivized, curated, or even fake. Companies sometimes offer discounts for positive reviews, which may create a biased representation. Large online companies are notorious for this.
It’s best to use reviews to get a general sense of quality and then test the mattress in person. This way, you can experience the mattress yourself without being bound by others’ opinions. We offer an exchange on most mattresses we sell meaning you can try out your new mattress for up to 120 days and exchange it for a different one if needed. We have been serving the Michiana area since 1984 so you can rest assured that we will be there for you after your purchase- no call centers, no waiting on hold, no hassles. Talk to a real person with a local company.
Stop in today and let us help you find the perfect mattress for your individual needs!

